1. What payment methods do you accept? We accept major credit cards, including Visa, MasterCard, American Express,and Discover, We also accept PayPal and Apple Pay for convenient and secure transactions.
2. How long willit take to receive my order? shipping times vary depending on your location and the shipping methodselected at checkout. Orders are typically processed and shipped within 1-2 business days. Once shipped, domesticorders usually arrive within 3-5 business days, while international orders may take longer.
3. Can l track my order? Yes, once your order has been shipped, you willreceive a tracking number via email. You can usethis tracking number to monitor the status of your shipment and estimate its delivery date.
4. What is your return policy? We want you to be completely satisfied with your purchase. lf for any reason you are nothappy with your order, please contact us within 14 days of receiving your item to initiate a return or exchange. Pleasenote that personalized or custom-made items may not be eligible for return.
5. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and deliverytimes may vary depending on the destination. Please contact us for more information on international shippingoptions.
6. How can l contact customer support? lf you have any questions, concerns, or feedback, please don't hesitate to reachout to our customer support team, You can contact us via email at [emall protected or through our website's contactform.
7. Are your products eco-friendly? We are committed to sustainability and offer a range of eco-friendly products. Look forthe "eco-friendly" label on our product pages to identify environmentally conscious options.
8. Do you offer gift wrapping services? Yes, we offer gift wrapping services for an additional fee. During the checkoutprocess, you will have the option to add gift wrapping to your order and include a personalized message.
9. How can l stay updated on new product releases and promotions? To stay informed about our latest product releases,promotions, and exclusive offers, sign up for our newsletter or follow us on social media. You can also check ourwebsite regularly for updates and announcements.
10. Can l cancel or modify my order after it has been placed? Once an order has been processed and shipped, it cannot becanceled or modified. lf you need to make changes to your order, please contact us as soon as possible, and we will doour best to accommodate your request.
